June 2024 - now
I have a wide range of responsibilities as designer on innovative projects based in AI, GenAI and Dat a Science. I act as the middle ground between the tech (complex and hard to understand), the users, the business.

Main activities:

  • Creation and facilitation of workshops: discovery workshops, scenario definition, problems and opportunities definition and prioritization

  • User research and analysis/mapping of the insights

  • Assessment of the data: mapping and making sense of them, to understand what's feasible + facilitating the collaboration with the client's data/IT teams

  • Design of everything concerning the solutions, in an iterative co-design path with users, stakeholders, and tech colleagues

  • Production of technical and implementation documents
Currently service & UX designer
at Accenture's Center of Excellence in AI and GenAI, Modena
< back home
Final considerations

To go further with design and implementation of the idea, there would need to be a wider user research and co-design approach, involving policy makers, users and providers from different areas and demographics.
Some mistakes would need to be avoided, in particular:

> drop a new load of responsibility on the "mom" of the network, without a dynamic of mutual support;

> avoid to create confusion and useless bureaucracy for doctors and nurses;

> caution with privacy and treatment of sensitive data, giving full control
to the users.
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