I often took care of all of the design package: research, UX, UI, support to the implementation, and occasionally product ownership and support to the user adoption. activities.
A cool project I worked on in here: The re-design of the internal communication and organization platform (intranet) for Iren, a multi-utility group made of tens of smaller companies, with around 10.000 total employees. We had to design for both the back-end users (editorial and communication team) and the end-users (the employees), which posed a double challenge.
What did I do
Co-design sessions with the client
User research and benchmark evaluation
UX design (Information Architecture and structure of the platform, wireframing, user flows, microcopy)
Collaborated with the UI designer process in building the design system
Building and maintaining the digital prototype
User testing
Writing the front-end functional documents
Educational activities for the internal editorial team to support the adoption